Kingston, Jamaica · Secure technology for modern business
Services

Advanced IT capabilities. One engineering partner.

From cloud transformation and identity to networks, server platforms, security and automation, Diamond Labs helps organizations design and operate the technology they depend on.

01 / CLOUD

Azure, AWS & Hybrid Cloud

Plan, build and optimize cloud environments that fit your workloads, security requirements and operating model.

  • Cloud readiness assessments and architecture
  • Azure and AWS infrastructure deployment
  • Hybrid connectivity and identity integration
  • Workload migration and modernization
  • Backup, recovery and resilience design
  • Cost, security and operational optimization
02 / SECURITY

Cybersecurity & Identity

Reduce risk with layered controls around users, endpoints, networks, servers and cloud services.

  • Security posture and vulnerability assessments
  • System hardening and secure configuration
  • Identity, SSO and directory integration
  • Role-based access and privileged access planning
  • Network segmentation and firewall policy review
  • Penetration testing support and remediation
03 / INFRA

Networks, Servers & High Availability

Engineer stable infrastructure for business-critical systems across Windows, Linux and network platforms.

  • LAN/WAN, VLAN and wireless architecture
  • Cisco, Aruba and firewall configuration
  • Windows Server and Linux administration
  • DNS, DHCP, Active Directory and certificate services
  • Load balancing, clustering and availability design
  • SQL Server and PostgreSQL platform support
04 / AUTOMATE

Automation & Endpoint Deployment

Replace repetitive administration with controlled, repeatable workflows and standardized deployment.

  • PowerShell administration and reporting
  • Active Directory bulk operations and validation
  • Operating system imaging and PXE deployment
  • Inventory and compliance data collection
  • Scheduled tasks and maintenance automation
  • Custom administrative utilities
05 / M365

Microsoft 365 & Messaging

Modernize collaboration, mail and identity with structured migration and administration support.

  • Mailbox migration planning and execution support
  • Exchange Online administration
  • Tenant and domain configuration
  • Identity and access alignment
  • Migration troubleshooting and validation
  • Security and governance configuration
06 / MANAGED

Managed IT & Technical Support

Ongoing engineering and support for organizations that want dependable IT coverage without expanding a full internal team.

  • Quarterly preventive infrastructure maintenance
  • Server, firewall, switch and access-point checks
  • Backup monitoring and recovery verification
  • Patch management and endpoint protection oversight
  • User support and incident troubleshooting
  • Infrastructure health reports and recommendations
07 / DIGITAL

Web & Custom Solutions

Build secure digital tools and business applications where off-the-shelf software does not fit the operational need.

  • Business websites and web applications
  • Internal dashboards and portals
  • API and system integration
  • Secure application deployment
  • Database-backed workflow tools
  • Technical modernization of existing applications
Engagement models

Choose the level of support your organization needs.

Project Delivery

Fixed-scope infrastructure, migration, deployment, security or modernization projects with defined outcomes and handover.

Technical Retainer

Access to engineering support for ongoing administration, troubleshooting, changes and advisory needs.

Managed Infrastructure

Planned maintenance, monitoring, patching, backup oversight, endpoint protection and support across the environment.

Not sure where to start?

Describe the problem. We’ll help define the right technical scope.

You do not need to know which product or platform you need before contacting us.

Request a Consultation